Conversations Matter
Conversation is a powerful coping tool. Talking with friends, neighbors, and loved ones about feelings and concerns can relieve stress and promote resilience. You can use these tools to start a conversation and help someone you care about.
- Be flexible about the format.
A conversation can be over the phone, in person, or through video chat. - Be ready to listen.
Put aside things that may be distracting. - Ask open-ended questions.
Use the questions below to get the conversation started. You may want to share your own experiences first to get things going. - Show your concern and support.
Use phrases like “I understand” or “I’m with you” or “That sounds rough, how can I help?” We all need to be heard and validated. - End on a positive note.
Close with some hopeful words and make a plan to stay connected!
- How are you feeling?
- How’s it going for you these days?
- How are you keeping in touch with family or friends?
- What are you doing to take care of yourself?

It is what it is.
It will all be fine.
The same thing happened to me.
Stop worrying so much.
I know how to fix this.
I’m listening.
I understand.
I hear that. This is hard.
I’m here for you.
Tell me more.