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Volume 1: No. 4, October 2004
Suggested citation for this article: Broadwater C, Heins J, Hoelscher C, Mangone A, Rozanas
C. Skin and colon cancer media campaigns in Utah. Prev Chronic Dis
[serial online] 2004 Oct [date cited]. Available from:
URL: http://www.cdc.gov/pcd/issues/2004/
oct/04_0023.htm.
The mission of the Utah Cancer Action Network is to reduce cancer incidence and mortality in Utah. Established in 2003, the network selected skin and colon cancers as the first priorities in its comprehensive plan. In its first year of operation, the network planned and implemented a cancer awareness campaign that was organized along two tracks: 1) marketing research, consisting of two telephone surveys, and 2) two advertising/awareness campaigns, one for colon cancer and one for skin cancer. The first telephone survey was conducted in January 2003 to obtain a baseline measurement of the Utah population’s knowledge, attitudes, and behaviors. The advertising campaigns were launched in April 2003, and the second telephone survey was conducted in May.
In January 2003, 18% of survey respondents reported seeing or hearing skin cancer prevention or sun protection announcements; in May, this percentage increased to 76%. In January, 36% indicated they had seen, read, or heard colorectal cancer early detection announcements; in May, this percentage increased to 79%.
The Utah Cancer Action Network (UCAN) was established in 2003 with a mission to reduce cancer incidence and mortality in Utah through collaborative efforts that provide services and programs directed toward comprehensive cancer prevention and control. Its open membership includes 72 participating partners ranging from universities to hospitals to the Utah State House of Representatives. Staff from the Utah Department of Health Cancer Control Program provide administrative support to UCAN: two full-time employees and one half-time support employee plan, implement, and monitor program activities.
UCAN is funded by grants from the Centers for Disease Control and Prevention. In fiscal year 2003, UCAN received approximately $1 million: $322,000 for its Comprehensive Cancer core activities, $330,000 for the colon cancer campaign, $330,000 for the skin cancer campaign, and $29,000 for a prostate cancer program.
One of UCAN’s primary responsibilities is to recommend priorities for cancer prevention and early detection efforts in Utah. UCAN selected skin and colon cancers as the first priorities in its comprehensive plan. UCAN’s goals are consistent with the goals of Healthy People 2010 (1). One goal is to reduce the incidence of skin cancer in Utah by decreasing the proportion of adults and young people who acquire sunburn to less than 30% by 2005. Another goal is to promote and increase colon cancer screening rates to 50% among people aged 50 or older who have 1) had a fecal occult blood test in the past two years and 2) ever had a sigmoidoscopy.
To that end, in its first year of operation, the network planned and implemented a cancer awareness campaign that was organized along two tracks: 1) marketing research, consisting of two telephone surveys, and 2) two advertising/awareness campaigns (one for colon cancer and one for skin cancer). The goal of the awareness campaign was two-fold: first, to create a brand and messaging strategy to establish the newly formed UCAN as a community cancer prevention leader; and, second, to increase public awareness about the importance of early detection and prevention of colon cancer and skin cancer.
In Utah, people are at increased risk of developing skin cancer because of a predominance of sunny days, a high altitude, and residents with fair skin. Utah has approximately 241 sunny days annually, and the U.S. has an estimated 213 sunny days each year. Utah ranks third among all U.S. states in average elevation (6100 ft). Approximately 89% of the state’s population is white, compared with the national average of 75%, for the year 2000 (2). These factors may contribute to higher incidence of skin cancer that consistently exceeds the national average.
According to Surveillance, Epidemiology, and End Results (1996–2000), the age-adjusted incidence rate for melanoma in Utah was 19.93 per 100,000, and the national average was 17.52 per 100,000 (3). Looking forward, it is projected that 420 Utahns will be diagnosed with malignant melanoma in 2004 (4). Additionally, the 2000 Utah Behavioral Risk Factor Surveillance System indicated that nearly 48% of adults reported obtaining sunburn in the previous 12 months (5).
It was estimated that 700 new cases of colon cancer would be diagnosed and 300 Utahns would die from colon cancer Utah in 2003 (6). Colon cancer is most common in men and women aged 50 and older (6,7). The risk increases with age: 93% of cases were diagnosed in people aged 50 years and older (6,7). Colon cancer is the number two cancer killer in both the United States and Utah, and it is more than 90% preventable if properly screened (7).
To assess public knowledge, attitudes, and health behaviors regarding skin and colon cancers both prior to and after the launch of the UCAN advertising campaigns, UCAN contracted with a local (Salt Lake City) marketing research firm to conduct the 2003 Utah Department of Health Cancer Advertising Awareness Survey. The research firm was selected because of its experience in opinion polls, marketing, customer information, and social and public policy research. Two telephone surveys were administered by the research firm: one in January 2003 and another in May 2003. The sample for both surveys was an equal probability telephone sample of all Utah households. The January survey was designed to obtain a baseline measurement of the Utah population’s knowledge, attitudes, and behaviors.
The January survey was developed by the Cancer Program staff in conjunction with the marketing research firm. Prior to administering the survey, a draft survey instrument was prepared and tested among 23 randomly selected Utah residents in a focus group setting. The focus group participants were asked to complete the survey as if they were respondents, and they were also asked to provide feedback on questions, especially if they were unclear about the intent of a question, if there were terms they did not understand, or if the survey format was not clear. Feedback from these pretest interviews helped to formulate the final questionnaire.
January survey data collection began on January 20, 2003, and concluded by January 31. All sampling during the course of the survey research relied on random-digit-dial protocols. When a household was contacted, an adult within the household was identified and asked to participate in the survey, which required an average of 10 minutes for participants to complete. The overall survey response rate for the January 2003 administration was 81%, and 816 individuals completed the survey.
The January survey was divided into two target audiences, one for skin cancer, which targeted an audience of adults aged 18–49 with children, and another for colon cancer, which targeted an audience of adults aged 50 and older; 407 individuals completed the skin cancer surveys and 409 individuals completed the colon cancer surveys.
In February 2003, UCAN contracted with a local advertising firm to develop two advertising campaigns. Incorporating feedback from the January survey, UCAN developed several test messages for both colon and skin cancer. For skin cancer, UCAN focused on the issues of personal risk assessment and protective clothing. For colon cancer, UCAN focused on the perception that colon cancer primarily affects males and that screening is necessary only when symptoms are present. To help test the messages within each target audience, UCAN conducted focus group research, twice for skin cancer and twice for colon cancer. Each focus group consisted of eight or nine participants. Focus group results determined the creative strategy that shaped the key messages.
Skin cancer campaign
The primary messages developed by the advertising firm for UCAN’s skin cancer campaign are “Don't take the sun lightly” and “Cover up or use sunscreen on yourself and your children every day.” The campaign’s take-home message is that parents would protect their children if they realized the dangers of sun exposure. The campaign was launched on April 1, 2003, and the accompanying integrated campaign materials included radio and television ads, print ads, banners, billboards, and collateral materials such as posters, rack cards, water bottles, lip balm, and sunscreen packets.
To maximize the campaign’s budget and exposure, UCAN solicited donated space and airtime from selected media outlets. For every dollar spent, two dollars were donated in airtime or promotional value. These donations included Internet exposure, radio remotes, tie-ins with entertainment and sporting events, and weather forecast sponsorships. In addition, for each hour of paid staff time, the advertising firm donated one hour of staff time. We also forged contacts with businesses and community organizations — including parent-teacher associations, WIC (Special Supplemental Nutrition Program for Women, Infants, and Children), Utah State Parks, pharmacies, physicians, local health departments, utility companies, fast food chains, and retail outlets — to disseminate materials and circulate the message within the community.
Colon cancer campaignThe colon cancer campaign was launched on April 1, 2003. The key messages developed by the advertising agency were:
Those messages were implemented as part of an integrated and comprehensive marketing strategy. Television, radio, print, public relations, and grassroots efforts targeted an audience aged 45 and older. Local media talent, which appealed to our target demographic group, were recruited as spokespeople and were used to help break down the social stigma surrounding colon cancer. Physicians made public appearances and provided interviews to validate both UCAN and its message. Additionally, Utah’s local ABC Television affiliate broadcast a live colonoscopy to eradicate myths about the procedure and show that it is simple and painless.
A major success for the colon campaign was the ability of UCAN to negotiate partnerships that resulted in a three-to-one match for every media dollar spent. Radio and television stations across the state freely promoted UCAN’s colon cancer message through local programming, event sponsorship, and news stories. The two largest newspapers in the state printed at no cost a twelve-page UCAN tabloid insert that contained articles written by doctors and health experts from around the state.
Finally, the colon cancer campaign was supported by a grassroots effort that penetrated the community through parent-teacher associations, businesses, physicians, local health departments, and event sponsorships that included the Huntsman Senior World Games in St. George, Utah.
In May, four to six weeks after both campaigns had been launched, another pair of surveys was administered to assess public knowledge, attitudes, and health behaviors regarding skin and colon cancers; 426 adults aged 18 to 49 completed the post-campaign skin cancer surveys and 403 adults aged 50 and older completed post-campaign colon cancer surveys. The May follow-up survey began on May 23, 2003, and concluded on June 9. The response rate for the May 2003 administration was 68%.
Key research findings are summarized in Table 1 and Table 2. In January 2003, 18% of survey respondents reported seeing or hearing skin cancer prevention or sun protection announcements. The May follow-up survey showed that in less than four weeks on air, recall of UCAN skin cancer ads reached 76%. Among those recalling ads, 78% could “play back” the main message or other specific ad content.
In January 2003, only 36% of survey respondents had heard or seen advertising about colon cancer. This percentage more than doubled to 79% in May. Of the 79% that had heard or seen an ad, 85% could recall of one of UCAN’s main messages.
In addition to increasing awareness of UCAN’s message through advertising, we also generated favorable publicity. The skin cancer public-relations effort generated more than 33 newspaper articles statewide, 14 television interviews and appearances, and more than a dozen radio interviews with physicians, cancer survivors, and health care professionals.
Awareness campaigns for skin cancer prevention and early colon cancer detection clarify important issues for the public and help move them toward appropriate health behaviors. The initial print, radio, and television campaign continues to expand and reach additional Utahns. Although this is the initial data reported for the Utah statewide media campaign, time and funds have been allocated to do annual follow-up surveys.
Utah received funds to continue the two media campaigns into a second year. For the second year, the funding level for colon cancer remained the same, but only one-sixth of the original funds was available for skin cancer. A grant application for funds for a third year has been submitted and is pending approval. The telephone post-campaign survey data for year two are being collected. Also, campaign pieces have been offered for use in other communities throughout the United States.
Corresponding author: Janet Heins, MPH, Health Program Coordinator, Utah Department of Health, P.O. Box 142107, Salt Lake City, UT 84114-2107. Telephone: 801-538-6235. E-mail: jheins@utah.gov.
Author affiliations: Camille Broadwater, MPH, College of Nursing, University of Utah, Salt Lake City, Utah; Catherine Hoelscher, MPH, Breast and Cervical Cancer Program, Utah Department of Health, Salt Lake City, Utah; Adam Mangone, Love Communications, Salt Lake City, Utah; Cami Rozanas, Crowell Advertising, Marketing and PR Agency, Salt Lake City, Utah.
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aThe word “colorectal” in the January survey was changed to “colon” for the May survey.
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The opinions expressed by authors contributing to this journal do not necessarily reflect the opinions of the U.S. Department of Health and Human Services, the Public Health Service, the Centers for Disease Control and Prevention, or the authors’ affiliated institutions. Use of trade names is for identification only and does not imply endorsement by any of the groups named above. ![]()
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