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Original site: www.cdc.gov/ccindex/references/partc.html | RestoredCDC.org is an independent project, not affiliated with CDC or any federal entity. Visit CDC.gov for free official information. Due to archival on January 6, 2025, recent outbreak data is unavailable. Videos are not restored. Access data.restoredcdc.org for restored data. Use of this site implies acceptance of this disclaimer.[More]About Us Report Bug Compare ContentSkip directly to site content Skip directly to searchEspañol | Other LanguagesHere's how you knowAn official website of the United States government Here's how you knowThe CDC Clear Communication IndexThe CDC Clear Communication IndexCenters for Disease Control and Prevention. CDC twenty four seven. Saving Lives, Protecting People The CDC Clear Communication IndexSearchSearch Menu Navigation MenuSubmitThe CDC Clear Communication Index* Clear Communication Index User Guide+ BACKClear Communication Index User Guide+ What Makes the Index Different?+ How to Use the Index+ Developing Effective Communication Products+ Anatomy of a Material+ Description and Examples: Part Ao BACKDescription and Examples: Part Ao BACKClear Communication Index User Guide Description and Examples: Part Ao One Main Messageo Location of Main Messageo Main Message Visual Cueso Visual Supports Main Messageo Call To Actiono Active voiceo Common wordso Bulleted or numbered listso Chunks and headingso Important Information Summarizedo What We Know and Don’t Knowo The CDC Clear Communication Index Home+ Description and Examples: Part Bo BACKDescription and Examples: Part Bo BACKClear Communication Index User Guide Description and Examples: Part Bo Behavioral Recommendationso Why Behavioral Recommendationso Specific Directionso The CDC Clear Communication Index Home+ Description and Examples: Part Co BACKDescription and Examples: Part Co BACKClear Communication Index User Guide Description and Examples: Part Co Common numberso Number Meaningo Mathematical calculationso The CDC Clear Communication Index Home+ Description and Examples: Part Do BACKDescription and Examples: Part Do BACKClear Communication Index User Guide Description and Examples: Part Do Risk explainedo Risks and benefitso Probability words and visualso The CDC Clear Communication Index Home+ Appendix A+ Appendix B+ The CDC Clear Communication Index Home* Frequently Asked Questions* Example Materials+ BACKExample Materials+ HAI+ NVDRS+ Thimerosal+ The CDC Clear Communication Index Home* Index Design Guides* Index Widget* References for Index Items+ BACKReferences for Index Items+ Part A+ Part B+ Part C+ Part D+ The CDC Clear Communication Index Home* Contact Us* The CDC Clear Communication Index HomeThe CDC Clear Communication IndexThe CDC Clear Communication Index HomePart CPart CRelated PagesNumbers* Bransford, J. D., & Johnson, M. K. (1972). Contextual prerequisites for understanding: Some investigations of comprehension and recall. Journal of Verbal Learning and Verbal Behavior, 11, 717-726.* Fagerlin, A., & Peters, E. (2011). Quantitative information. In B. Fischhoff, N. T. Brewer, & J. S. Downs (Eds.), Communicating risks and benefits: An evidence-based users’ guide (pp. 53-64). Silver Spring, MD: U.S. Department of Health and Human Services, Food and Drug Administration.* Fagerlin, A., Zickmund-Fisher, B., & Ubel, P. (2011). Helping patients decide: Ten steps to better risk communication. JNCI: Journal of the National Cancer Institute, 103(19), 1436-1443.* Gigerenzer, G., Gaissmaier, W., Kurz-Milcke, E., Schwartz, L., & Woloshin, S. (2008). Helping doctors and patients make sense of health statistics. Psychological Sciences in the Public Interest, 8(2), 53-96.* Harp, S.F. & Mayer, R.E. (1997). The role of interest in learning from scientific text and illustrations: On the distinction between emotional interest and cognitive interest. Journal of Educational Psychology, 89(1), 92-102.* Lipkus, I., & Peters, E. (2009). Understanding the role of numeracy in public health: proposed theoretical framework and practical insights. Health Education and Behavior, 36(6), 1065-1081.* Mayer, R.E., Heiser, J., & Lonn, S. (2011). Cognitive constraints on multimedia learning: When presenting more material results in less understanding. Journal of Educational Psychology. 93(1), 187-198.* Nelson, D. E., Hesse, B. W., & Croyle, R. T. (2009). Making data talk: Communicating public health data to the public, policy makers, and the press. New York: Oxford University Press.* Peters, E., Dieckmann, N., Västfjäll, D., Slovic, P., & Hibbard, J. (2009). Bringing meaning to numbers: The impact of evaluative categories on decisions. Journal of Experimental Psychology: Applied, 15, 213-227.* Reyna, V., Nelson, W., Han, P., & Dieckmann, N. (2009). How numeracy influences risk comprehension and medical decision making. Psychological Bulletin, 125(6), 943-973.* Visschers, V. H., Meertens, R. M., Passchier, W. W., & de Vries, N. N. (2009). Probability information in risk communication: A review of the research literature. Risk Analysis, 29(2), 267-287.Last Reviewed: August 7, 2019Source: Centers for Disease Control and Prevention* Syndicatehome Index Home* Clear Communication Index User Guide plus icon+ What Makes the Index Different?+ How to Use the Index+ Developing Effective Communication Products+ Anatomy of a Material+ Description and Examples: Part A plus icono One Main Messageo Location of Main Messageo Main Message Visual Cueso Visual Supports Main Messageo Call To Actiono Active voiceo Common wordso Bulleted or numbered listso Chunks and headingso Important Information Summarizedo What We Know and Don’t Know+ Description and Examples: Part B plus icono Behavioral Recommendationso Why Behavioral Recommendationso Specific Directions+ Description and Examples: Part C plus icono Common numberso Number Meaningo Mathematical calculations+ Description and Examples: Part D plus icono Risk explainedo Risks and benefitso Probability words and visuals+ Appendix A+ Appendix B* Frequently Asked Questions* Example Materials plus icon+ HAI+ NVDRS+ Thimerosal* Index Design Guides* Index Widget* References for Index Items plus icon+ Part A+ Part B+ Part C+ Part D* Contact UsPrinter-friendly options* Clear Communication Index User Guide [3.66 MB, 36 pages]* Full Index Score Sheet [694 KB, 7 pages]* Modified Index Score Sheet [685 KB, 7 pages]To send comments, questions, or requests about the Index, please use our online form.* About CDC* Contact Us* 800-232-4636Facebook Twitter Instagram LinkedIn Youtube Pinterest SnapchatFacebook Twitter Instagram LinkedIn Youtube Pinterest Snapchat RSS* CONTACT CDCContact UsCall 800-232-4636Email Us* ABOUT CDC+ About CDC+ Jobs+ Funding* POLICIES+ Accessibility+ External Links+ Privacy+ Policies+ Web Policies+ No Fear Act+ FOIA+ OIG+ No Fear Act+ Nondiscrimination+ Vulnerability Disclosure Policy+ CDC Archive+ Public Health Publications+ HHS.gov+ USA.gov* CONNECT WITH US+ Youtube+ Snapchat* LANGUAGES+ Español+ 繁體中文+ Tiếng Việt+ 한국어+ Tagalog+ Русский+ العربية+ Kreyòl Ayisyen+ Français+ Polski+ Português+ Italiano+ Deutsch+ 日本語+ فارسی+ English* U.S. Department of Health & Human Services* Accessibility* External Links* Privacy* Policies* Web Policies* FOIA* OIG* No Fear Act* FOIA* Nondiscrimination* OIG* Vulnerability Disclosure Policy* CDC Archive* Public Health Publications* HHS.gov* USA.govContent Credential×This image was edited or created using GenAI (generative artificial intelligence).Our experts review all images in an effort to ensure accuracy and quality before use.Learn more about CDC's usage of GenAI.
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