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The CDC Clear Communication Index
The CDC Clear Communication Index
Centers for Disease Control and Prevention. CDC twenty four seven. Saving Lives, Protecting People The CDC Clear Communication Index
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The CDC Clear Communication Index
* Clear Communication Index User Guide
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Clear Communication Index User Guide
+ What Makes the Index Different?
+ How to Use the Index
+ Developing Effective Communication Products
+ Anatomy of a Material
+ Description and Examples: Part A
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Description and Examples: Part A
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Clear Communication Index User Guide Description and Examples: Part A
o One Main Message
o Location of Main Message
o Main Message Visual Cues
o Visual Supports Main Message
o Call To Action
o Active voice
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o Chunks and headings
o Important Information Summarized
o What We Know and Don’t Know
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Description and Examples: Part B
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Clear Communication Index User Guide Description and Examples: Part B
o Behavioral Recommendations
o Why Behavioral Recommendations
o Specific Directions
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+ Description and Examples: Part C
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Description and Examples: Part C
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Clear Communication Index User Guide Description and Examples: Part C
o Common numbers
o Number Meaning
o Mathematical calculations
o The CDC Clear Communication Index Home
+ Description and Examples: Part D
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Description and Examples: Part D
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Clear Communication Index User Guide Description and Examples: Part D
o Risk explained
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o Probability words and visuals
o The CDC Clear Communication Index Home
+ Appendix A
+ Appendix B
+ The CDC Clear Communication Index Home
* Frequently Asked Questions
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References for Index Items
+ Part A
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Part C
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Related Pages
Numbers
* Bransford, J. D., & Johnson, M. K. (1972). Contextual prerequisites for understanding: Some investigations of comprehension and recall. Journal of Verbal Learning and Verbal Behavior, 11, 717-726.
* Fagerlin, A., & Peters, E. (2011). Quantitative information. In B. Fischhoff, N. T. Brewer, & J. S. Downs (Eds.), Communicating risks and benefits: An evidence-based users’ guide (pp. 53-64). Silver Spring, MD: U.S. Department of Health and Human Services, Food and Drug Administration.
* Fagerlin, A., Zickmund-Fisher, B., & Ubel, P. (2011). Helping patients decide: Ten steps to better risk communication. JNCI: Journal of the National Cancer Institute, 103(19), 1436-1443.
* Gigerenzer, G., Gaissmaier, W., Kurz-Milcke, E., Schwartz, L., & Woloshin, S. (2008). Helping doctors and patients make sense of health statistics. Psychological Sciences in the Public Interest, 8(2), 53-96.
* Harp, S.F. & Mayer, R.E. (1997). The role of interest in learning from scientific text and illustrations: On the distinction between emotional interest and cognitive interest. Journal of Educational Psychology, 89(1), 92-102.
* Lipkus, I., & Peters, E. (2009). Understanding the role of numeracy in public health: proposed theoretical framework and practical insights. Health Education and Behavior, 36(6), 1065-1081.
* Mayer, R.E., Heiser, J., & Lonn, S. (2011). Cognitive constraints on multimedia learning: When presenting more material results in less understanding. Journal of Educational Psychology. 93(1), 187-198.
* Nelson, D. E., Hesse, B. W., & Croyle, R. T. (2009). Making data talk: Communicating public health data to the public, policy makers, and the press. New York: Oxford University Press.
* Peters, E., Dieckmann, N., Västfjäll, D., Slovic, P., & Hibbard, J. (2009). Bringing meaning to numbers: The impact of evaluative categories on decisions. Journal of Experimental Psychology: Applied, 15, 213-227.
* Reyna, V., Nelson, W., Han, P., & Dieckmann, N. (2009). How numeracy influences risk comprehension and medical decision making. Psychological Bulletin, 125(6), 943-973.
* Visschers, V. H., Meertens, R. M., Passchier, W. W., & de Vries, N. N. (2009). Probability information in risk communication: A review of the research literature. Risk Analysis, 29(2), 267-287.
Last Reviewed: August 7, 2019
Source: Centers for Disease Control and Prevention
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home Index Home
* Clear Communication Index User Guide plus icon
+ What Makes the Index Different?
+ How to Use the Index
+ Developing Effective Communication Products
+ Anatomy of a Material
+ Description and Examples: Part A plus icon
o One Main Message
o Location of Main Message
o Main Message Visual Cues
o Visual Supports Main Message
o Call To Action
o Active voice
o Common words
o Bulleted or numbered lists
o Chunks and headings
o Important Information Summarized
o What We Know and Don’t Know
+ Description and Examples: Part B plus icon
o Behavioral Recommendations
o Why Behavioral Recommendations
o Specific Directions
+ Description and Examples: Part C plus icon
o Common numbers
o Number Meaning
o Mathematical calculations
+ Description and Examples: Part D plus icon
o Risk explained
o Risks and benefits
o Probability words and visuals
+ Appendix A
+ Appendix B
* Frequently Asked Questions
* Example Materials plus icon
+ HAI
+ NVDRS
+ Thimerosal
* Index Design Guides
* Index Widget
* References for Index Items plus icon
+ Part A
+ Part B
+ Part C
+ Part D
* Contact Us
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* Clear Communication Index User Guide [3.66 MB, 36 pages]
* Full Index Score Sheet [694 KB, 7 pages]
* Modified Index Score Sheet [685 KB, 7 pages]
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